MKDC partnered with Lotterywest to deliver a future-focused workplace strategy and change management plan for a pilot agile workplace fitout on the ground floor of their Subiaco tenancy. From the outset, the project supported a flexible Activity-Based Working (ABW) model aligned with contemporary workplace needs.
To achieve this, the planning approach clearly defined three core workplace zones. Firstly, process spaces support structured and task-based work. Secondly, focus spaces provide quiet areas for concentrated individual tasks. Finally, collaboration spaces encourage teamwork, knowledge sharing, and informal connection. Together, these zones create an agile and adaptable workplace that responds to changing work patterns.
Importantly, the project created a dynamic and flexible work environment that will support Lotterywest’s people into the future. At the same time, the design strengthens brand presence and improves connection with the wider community. As a result, the ground-floor workplace now reflects both organisational culture and brand values.
Following completion, MKDC conducted a post-occupancy evaluation to gather direct feedback from staff. In turn, this provided valuable insight into workplace performance, usability, and overall experience. By encouraging staff to test and own the new strategy, the organisation gained confidence to guide future workplace investment across additional floors.
“Working here now feels like I’ve quit my day job and become a trusted consultant. It’s exciting reconnecting with colleagues and experiencing a new way of working. We’ve been given such a wide range of ways to work and can’t wait to explore them all.”
Overall, post-occupancy surveys form a critical part of MKDC’s workplace process. As a result, they provide clear data on what makes an agile workplace and ABW strategy successful, ensuring informed decisions and continuous improvement across future projects.